Privacy Policy

1. Introduction

Welcome to Castroshopmart ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website castroshopmart.online or make a purchase from us.

By using our website, you consent to our Privacy Policy and agree to its terms.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in promotions or surveys

This information may include your name, email address, phone number, shipping address, payment information, and other details necessary to process your transactions.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Date and time of access

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Communicate with you about your orders, products, services, and promotions
• Provide customer support
• Improve our website and your shopping experience
• Send you marketing communications (if you have opted in)
• Prevent fraudulent transactions
• Comply with legal obligations

4. Sharing Your Information

We may share your information with third parties in the following situations:

• With payment processors to facilitate transactions
• With shipping carriers to deliver your orders
• With service providers who perform services on our behalf
• When required by law or to protect our rights
• In connection with a business transfer, such as a merger or acquisition

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your information
• The right of rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to restrict processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact details provided below.

8. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: